Privacy Policy

Last updated: June 20, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

    • Account means a unique account created for You to access our Service or parts of our Service.

    • Affiliate means an entity that controls, is controlled by, or is under common control with a party.

    • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to AI Digi Care, MPM Timesquare Mall, Punjagutta, Hyderabad, Telangana 500082, India.

    • Cookies are small files placed on Your computer, mobile device or other device by a website.

    • Country refers to Telangana, India.

    • Device means any device that can access the Service such as a computer, mobile phone or digital tablet.

    • Personal Data means any information relating to an identified or identifiable individual.

    • Service refers to the Website.

    • Service Provider means any person or company who processes the data on behalf of the Company.

    • Usage Data refers to data collected automatically.

    • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide:

    • Email address

    • First name and last name

    • Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include:

    • IP address

    • Browser type

    • Browser version

    • Pages visited

    • Time and date of visit

    • Time spent on pages

    • Device identifiers

    • Diagnostic data

When accessing through a mobile device, We may collect:

    • Mobile device type

    • Mobile device unique ID

    • Mobile IP address

    • Mobile operating system

    • Mobile browser type

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.

Technologies may include:

Cookies or Browser Cookies

A cookie is a small file placed on Your Device.

Web Beacons

Electronic files that allow the Company to count users who have visited pages or opened emails.

Cookies can be:

    • Persistent Cookies

    • Session Cookies

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: Essential for website functionality and user authentication.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: Identifies whether users have accepted the use of cookies.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: Remembers user preferences and settings.

Use of Your Personal Data

The Company may use Personal Data:

    • To provide and maintain the Service.

    • To manage Your account.

    • To perform contracts and deliver services.

    • To contact You through email, phone calls, SMS, or notifications.

    • To provide news, offers, and updates.

    • To manage requests.

    • For business transfers.

    • For analytics and service improvement.

Sharing of Personal Data

We may share Personal Data:

    • With Service Providers.

    • For business transfers.

    • With Affiliates.

    • With business partners.

    • With other users when information is shared publicly.

    • With Your consent.

Retention of Personal Data

The Company will retain Personal Data only for as long as necessary.

Examples:

Account Information

    • Retained during account usage and up to 24 months after closure.

Customer Support Data

    • Support tickets: up to 24 months.

    • Chat transcripts: up to 24 months.

Usage Data

    • Analytics data: up to 24 months.

    • Server logs: up to 24 months.

Data may be retained longer for:

    • Legal obligations

    • Legal claims

    • User requests

    • Backup system requirements

Transfer of Personal Data

Your information may be transferred to and maintained on computers located outside Your state, province, country, or governmental jurisdiction.

The Company will take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to:

    • Delete Personal Data.

    • Request deletion of Personal Data.

    • Update or amend Personal Data.

    • Request access to Personal Data.

However, certain information may be retained when required by law.

Disclosure of Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.

Law Enforcement

The Company may disclose Personal Data if required by law or public authorities.

Other Legal Requirements

The Company may disclose Personal Data to:

    • Comply with legal obligations.

    • Protect Company rights or property.

    • Prevent wrongdoing.

    • Protect users or public safety.

    • Protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us.

However, no method of transmission over the Internet or electronic storage is 100% secure.

While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us.

If You click on a third-party link, You will be directed to that third party’s website.

We strongly advise You to review the Privacy Policy of every website You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time.

We will notify You of any changes by posting the new Privacy Policy on this page.

We may also notify You through email and/or a prominent notice on Our Service before the changes become effective.

The “Last Updated” date at the top of this Privacy Policy will also be revised accordingly.

You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy become effective immediately upon being posted on this page.

Contact Us

If You have any questions regarding this Privacy Policy, You may contact Us:

By visiting our website: https://aidigicare.online

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